Daycare Frequently Asked Questions....
Does my dog need to be vaccinated?
Yes, all dogs attending daycare require a full C5 vaccination, and yearly booster. Proof of vaccination needs to be provided when enrolling your puppy and to continue booking in the future.
Does my dog have to be desexed?
Yes, all dogs are required to be desexed after 9 months of age
How do we get started?
Before you start all dogs require an assessment to ensure they are suited for the day care environment. Dogs are assessed before they can attend Playful Pups Doggy Daycare. We understand all fur parents are busy, so the assessment is conducted on the first day of daycare. We take our time, spending lots of attention to slowly introduce your fur baby to the pack to make sure he or she is feeling relaxed, comfortable and most of all safe and secure in this new environment. Should the team feel there are any issues, we will contact you immediately, but rest assured we work through most of them – it is highly unusual for a puppy to not pass the assessment. We do all assessments on Mondays and Fridays, as this is the day we have our head trainer review every new puppy. We ask that all new dogs come for their first day as early as possible to give your puppy time to get used to the environment before the pack forms. Please call us before putting your first booking through so we can discuss your dog's needs. We also ask to put only one booking through until your puppy passes the assessment. If your puppy hasn't attended daycare for 6 months or longer, we will need to reassess as dogs' behaviours can change over time. If your puppy is injured or ill it is best to leave them at home, as dogs tend to get grumpy when in pain. Please always tell us if any changes have occurred in your dog's behaviour. We definitely want to know if your dog was attacked by another dog. There are three key things we assess puppies on during this time: Your puppy is happy to be at daycare The pack is happy to have your puppy there – it is all about the harmony of the pack The Playful Pups team is happy to have your puppy there. These criteria are all with safety of our team and the comfort of your puppy and the pack in mind. Everything else we manage, from over boisterous dogs to continuous barking!
How do I enroll my dog?
Head to our booking page to get started. You can create a profile for your pup and create bookings from the online system. When you've made your first booking, one of our friendly staff members will be in touch. Alternatively you can give us a call anytime.
What time are you open?
We are open from 6.30 AM to 6.30 PM. Perfect for working dog parents. All dogs are dropped off between 6.30 and 9.00 AM and settled in for the day. Pick up is anytime from 4.00 PM to 6.30 PM. Please note any late pick ups will incur a fee.
How much does it cost?
Each visit is $60. With discounts for regular bookings or multiple dogs, head to our pricing page for more information.
Do the dogs have time to rest?
Yes, we feel rest is just as important as play. We want your pup to come home content. We have regular opportunities for all dogs to take a break over the day. At lunch time we settled everyone down for an hour nap period too.
What do the dogs do during the day?
We want to make your dogs time here with us as impactful as possible. We alternate activities with the dogs. Doing everything from playing, ball play, scent work, enrichment activities and training/brain work.
Can I book my dog in for Daycare and Grooming?
Yes, with our in house groomer you can get everything you need all in one stop. Make a booking with Powder Pups Vanity room and book a day of daycare the same day. Drop them off as normal and the groomer will work their magic.
My dog is anxious around other dogs, will they be okay for daycare?
We take every dog on a case by case basis. It is important to note that dog daycare is not a one-size-fits-all solution for every dog. While it can be beneficial in certain cases, such as providing socialization and exercise opportunities, it may not be suitable for dogs with anxiety, shyness, or those who don't enjoy interacting with other dogs. In some instances, dog daycare can even exacerbate these conditions, making them worse for your furry friend. Therefore, it is crucial to seek guidance from a dog trainer or behaviourist who can assess your dog's specific needs and develop a tailored plan to address any behavioural issues.
What is the risk of 'Kennel Cough'?
Kennel Cough is no more likely to be contracted at day care than elsewhere where dogs meet other dogs. In this way, Kennel Cough is similar to human colds and flu, and the best prevention is current C5 vaccination, which we require for all dogs coming to Playful Pups. It is important to note that the vaccination, whilst effective, does not eliminate all possible risk, variant strains of the virus can occur. It is rare for kennel cough to occur at Playful Pups, rigorous precautions are in place. We maintain a high level of hygiene to prevent kennel cough. In the event that a dog shows even slight symptoms, we take immediate action to treat and provide care quite separate from others, thus minimising impact.